●Part 1 English for inbound tour guides
●Unit 1 Meeting the tourists
●Section 1 Situational Conversations
●Conversation 1 Meeting the New Arrivals at the Airport
●Conversation 2 Going through the Customs Formalities
●Conversation 3 On the Way ton the Hotel
●Section 2 Text A Welcome Speek
●Unit 2 Accommodation
●Section 1 Situational conversations
●Conversation 1 Cheecking in
●Conversation 2 Handing Complaint about the Housekeeping Service
●Conversation 3 Cheecking out
●Section 2 Text Lily Hotel
●Unit 3 Dining
●……
內容簡介
本書分為三大部分:**部分內容涉及導遊迎接外國客人、帶領客人喫住行遊購娛、歡送客人等方面的工作程序和相關語言點。第二部分內容涉及和實際導遊工作密切相關的海外遊客感興趣的旅遊專題。第三部分內容涉及領隊帶領出境遊客在海外旅遊的工作程序和相關語言點。本書既有利於導遊更好地服務外國友人,使其感受中華燦爛文化;也有助於領隊更好地帶領國人踏出國門,拓寬視野。