由孫曉春、安亞娜主編的《國際商務溝通》主要
內容包括：Culture and Communication(文化及溝
通)、Intercultural Theories(跨文化理論)、Oral
Communication(口頭溝通)、Non-vetbal
Communication(非口頭溝通)、Written
Communication(書面溝通)、Business Etiquette(
商務禮節)及Social Customs(社會習俗)。重點介紹
了跨文化商務溝通的基礎理論，跨文化商務口頭溝通
、非口頭溝通及書面溝通的原則和技巧，跨文化商務
溝通禮節及不同文化的商務及社會習俗。
本書理論結合實際，主要內容用英文撰寫。適用
於高校國際貿易、國際商務、國際金融、市場營銷、
工商管理、旅遊管理、人力資源管理、工程管理等專
業的國際商務溝通雙語課程教學，也適合作為大專院
校經濟與管理類相關專業方向的教材，對於廣大對外
貿易和對外經濟工作的業務人員，以及在中外合資企
業工作的管理及業務人員等都是一本很實用的參考書
。

Chapter 1 Culture and Communication
I. Understanding Culture
II. Responses to Other Cultures
III. Basics of Communication
Chapter 2 Intercultural Theories
I. Kluckhohn and Strodtbeck's Value Orientations
II. Hofstede's Cultural Dimensions
III. Edward Hall's Dimensions
Chapter 3 Oral Communication
I. Definition
II. Unique Status of Human Language
III. Origin
IV. Linguistic Diversity
V. Classification of Languages
VI. Informal Languages
VII. Vocabulary Equivalence
VIII. Parables and Proverbs
IX. Conversation Taboos
X. Translation and Interpretation
XI. Paralanguage
XII. Language and Culture Interaction
Chapter4 Non-verbal Communication
I. Time
II. Space
III. Eye Contact
IV. Smell
V. Touch
VI. Body Movement
VII. Color
VIII. Silence
IX. Metacommunication
Chapter 5 Written Communication
I. International English
II. Writing Tone and Style
III. Letter Formats
IV. Fax
V. E-mail
VI. Resume
Chapter 6 Business Etiquette
I. Greetings
II. Business Card Exchange
III. Dining Practices
IV. Smoking
V. Tipping
VI. Gift Giving
VII. Traveling
VIII. Netiquette
IX. Class Structure
Chapter 7 Social Customs
I. Business Humor
II. Superstitions and Taboos
III. Dress and Appearance
IV. Holidays and Holy Days
V. Office Customs and Practices
VI. Customary Demeanor
VII. Bribery.
VIII. Male and Female Relationships
IX. Special Foods and Consumption Taboos
References