●Part 1 Listening & Speaking for Secretary
Chapter One Reception
Section 1 At the Office
Section 2 At the Airport
Section 3 Having Business Dinner
Chapter Two Business Communication on the Phone
Section 1 Making Appointments
Section 2 Making Reservations
Section 3 Seeking Information
Chapter Three Office Automation
Section i Office Facilities Management
Section 2 Office Software Application
Section 3 Web-office
Chapter Four Management of Business
Section 1 Something Urgent
Section 2 Letters Processing
Section 3 Business Travel Arrangement
Chapter Five Conference Arrangement
Section 1 Before the Conference
Section 2 During the Conference
Section 3 Post-conference
Chapter Six International Business Negotiation
Section 1 Preparing Stage
Section 2 Materially Negotiable Stage
Section 3 Agreement Concluding Executing Stage
Part 2 Reading for Secretary
Chapter One Be a Qualified Secretary
Section 1 Cultural Awareness
Section 2 How to Be a Qualified Secretary
Section 3 What Should a Secretary Do in the Office
Chapter Two Reception
Section 1 Cultural Awareness
Section 2 What Makes a Secretary a Good Receptionist
Section 3 Business Dinner Etiquette
Chapter Three Secretarial English for Telephone Use
Section 1 Cultural Awareness
Section 2 Phone Call Etiquette
Section 3 Telephone Communication Skills
Chapter Four Office Automation
Section 1 Cultural Awareness
Section 2 Knowing Office Automation
Section 3 Suggestions on Electronic Filing
Chapter Five Conference Arrangement
Section 1 Cultural Awareness
Section 2 Meeting Arrangement
Section 3 Cross-cultural Negotiation Meeting
Chapter Six International Business Negotiation
Section 1 Cultural Awareness
Section 2 Overview of International Business Negotiation
Section 3 What Should a Secretary Do for Business Negotiation
Part 3 Writing for Secretary
Chapter One Office Documents
Section 1 Announcement
Section 2 Memos
Section 3 Meeting Minutes
Chapter Two Ceremonial Documents
Section 1 Letters of Thanks
Section 2 Letters of Apologies
Section3 Orders&Contracts
Chapter Three So Documents（Ⅰ）
Section1 Letters of Inquiry
Section2 Letters of Request
Section3 Letters of Complaint
Chapter Four So Documents（Ⅱ）
Section1 Letters of Recommendation
Section2 Letters of Invitation
Section3 Letters of Job Application
Chapter Five Human Resources Documents
Section1 Enrollment
Section2 Internal Transfer
Section3 Termination of Employment
Chapter Six Business Documents
Section1 Establishing Business Relations
Section2 Inquiries，Offers&Counter-offers
Section3 Orders&Contracts
Appendix
AppendixⅠ 國家秘書職業資格英語考試簡介
AppendixⅡ 涉外秘書英語考試模擬試題及參考答案
參考文獻
內容簡介
本教材針對秘書崗位的需求，結合相應的職業資格證書考試，由英語教師、專業教師和行業從業人員共同設計編寫，旨在培養學生在實際工作中需要的英語應用能力，提高他們 將來從事靠前商務工作、文秘工作推薦的業務技能。本教材突出實用性，結合秘書崗位的工作實際，向文秘專業的學生和相關人員提供必要的專業知識和實際工作場景，使學習者熟悉和掌握涉外文秘知識及實際操作過程，提高涉外英語的交際能力。本書共三部分、十八章，每章分為三個相關場景展開內容。在內容安排上，部分側重聽說，第二部分側重閱讀，第三部分側重寫作。內容涉及文秘工作的各個方面，選材新穎，點面結合，內容豐富，語言規範，實用性強，練習形式豐富多樣，引導學習者進行獨立、全面的思考。
在此次修訂中，除了替換一些材料、修改上一版的錯誤外，側重改編了涉外秘書（國家職業資格四級）英語考試模擬試卷中的題目，使題目內容和形式更加完善並與時俱進，從而促進學生......
