馮修文《文秘英語實訓(第2版21世紀高職高專精
品教材)/現代秘書繫列》從培養秘書人纔的英語實際
應用能力出發，特別突出對口語和寫作能力的培養。
口語部分圍繞秘書工作的日常活動展開，包括接待工
作、接打電話、業務電話、會議安排、處理事務；寫
作部分圍繞秘書工作中的各類文書寫作而展開，內容
包括工作文書、禮儀文書、社交文書、人力資源文書
和商務文書。本書內容深淺得當，實用性強，既適合
高職高專文秘專業學生學習使用，也適合作為文秘人
員的參考用書。

PartⅠ Spoken English for Secretary
Chapter One Reception
Section1 At the Office
Section2 At the Exhibitions&Conventions
Section3 At the Airport
Chapter Two Making & Answering Telephone Calls
Section1 Putting through Telephone Calls
Section2 Leaving a Message over the Phone
Section3 Making the Wrong Telephone Calls
Chapter Three Business Communication on the Phone
Section1 Making Appointments
Section2 Making Reservations
Section3 Seeking Information
Chapter Four Conference Arrangement
Section1 Before the Conference
Section2 During the Conference
Section3 Post-Conference
Chapter Five Management of Business
Section1 Something Urgent
Section2 Letters Processing
Section3 Complaint Settlement

PartⅡ Document Writing
Chapter One Work Documents
Section1 Announcement
Section2 Meeting Arrangement
Section3 Meeting Minutes
Section4 MEMOs
Section5 Business Trip Arrangement
Chapter Two Ceremonial Documents
Section1 Letters of Thanks
Section2 Letters of Congratulations
Section3 Letters of Apologies
Section4 Letters of Sympathy
Chapter Three Social Documents（Ⅰ）
Section1 Letters of Inquiry
Section2 Letters of Appointment
Section3 Letters of Invitation
Section4 Proposals
Section5 Letters of Complaint
Chapter Four Social Documents（Ⅱ）
Section1 Letters of Introduction
Section2 Letters of Recommendation
Section3 Letters of Request
Section4 Job Application Letters
Section5 Letters of Resignation
Chapter Five Human Resources Documents
Section1 Enrollment
Section2 Offer
Section3 Termination of Employment
Section4 Internal Transfer
Chapter Six Business Documents
Section1 Establishing Business Relations
Section2 Inquiries，Offers&Counter-offers
Section3 Orders&Contracts
Section4 Terms of Payment
Section5 Insurance&Shipment

PartⅢ Writing for Certificate Tests
Chapter One Business English Certificate
Section1 BEC Preliminary
Section2 BEC Vantage
Chapter Two China Business English Certificate
Section1 CBEC1
Section2 CBEC2
Chapter Three China Business English Training
Section1 CBET3
Section2 CBET2

Bibliography