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出版社:西南交大
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ISBN:9787564340049
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作者:編者:蔣朝哲
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頁數:194
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出版日期:2015-07-01
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印刷日期:2015-07-01
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包裝:平裝
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開本:16開
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版次:1
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印次:1
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字數:298千字
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蔣朝哲編寫的《交通管理學(英文版)》為交通管 理理工科學生編寫的英文教學用書,主要目的在於引 導學生以管理思維觀察交通運輸現像。本書以管理中 的關鍵行為為綱分章,每章在介紹管理學知識之後, 配合以對交通運輸管理的狀況或管理學技能在交通管 理中的應用的介紹,主要介紹了管理學中管理者、管 理行為、組織行為、管理模式等知識,配合以航空管 理組織的案例,戰略的類型、層次、形成、管理過程 知識,交通部分介紹了交通運輸模式的發展情況。
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Chapter Fundamentals of Management 1.1 What is management? 1.2 Functions of management 1.3 Types of managers 1.4 Titles of managers 1.5 Necessary skills for management 1.6 Management and organization 1.7 Visibility management 1.7.1 Risk 1.7.2 Performance 1.8 Execution management 1.8.1 Process 1.8.2 Project Portfolio 1.9 Leadership 1.10 Connecting with transportation: one airline management organization 1.10.1 The board of directors 1.10.2 The organizational structure 1.10.3 One organizational chart of major air carriers 1.10.4 Staff departments 1.10.5 Line departments 1.10.6 Engineering and maintenance Chapter2 Strategy 2.1 What is strategy? 2.2 Focus of strategy 2.3 Levels of strategy 2.3.1 Corporate-level strategy 2.3.2 Business-level strategy 2.3.3 Functional-level strategy 2.4 Phases of strategy management 2.4.1 Diagnosis 2.4.2 Formulation 2.4.3 Implementation 2.S The strategic management process 2.6 Strategic analysis 2.7 Connecting with transportation: strategic management of shipper and carrier 2.7.1 Logistics management related with transportation 2.7.2 Transportation decision in logistics activity 2.7.3 Relevance of shipper transportation 2.7.4 Relevance of carrier transportation 2.7.5 Quality management 2.7.6 Competitive logistics 2.7.7 Competitive advantage Chapter3 Planning and Controlling 3.1 What is planning 3.2 Types of plans 3.2.1 Strategic plans and operational plans 3.2.2 Short-term plans and long-term plans 3.2.3 Specific plans and directional plans 3.2.4 Programmed plans and single-use plans 3.2.5 Scenario planning 3.3 Planning under uncertain circumstances 3.3.1 Arguments 3.3.2 Reasons for planning 3.3 Managing by plan 3.3.1 Management by objectives(MBO) 3.3.2 Planning methodologies 3.4 Control: what is control? 3.5 The importance of control 3.6 Types of control 3.6.1 Feed forward control 3.6.2 Concurrent control 3.6.3 Feedback control 3.7 The control process 3.8 Planning for control 3.8.2 Financial systems 3.8.2 Information systems 3.8.3 Performance measurement systems 3.9 Connecting with transportation: an overview of transportation market 3.9.1 Transportation demand 3.9.2 Transportation supply 3.9.3 Transportation pricing 3.9.4 Transportation cost Chapter4 Decision-making 4.2 What are needed in decision-making process? 4.2 The rational decision-making models 4.3 Bounded rationality and satisficing 4.4 Improving decision making 4.5 Multiple criteria decision analysis 4.5.2 What is multiple criteria decisionanalysis(MCDA)? 4.5.2 Significance of MCDA 4.5.3 Process of MCDA 4.6 Quantitative analysis and decision-making 4.6.2 The reasons for quantitative analysis use in decision-making 4.6.2 Quantitative usage in business analysis 6.4.3 Model of cost, revenue and profits 4.7 Connecting with transportation: performance measure in transportation evaluation 4.7.1 Transportation system goals, objectives, and performance measures 4.7.2 Performance measures at the network and project levels 4.7.3 Dimensions of performance measures 4.7.4 Benefits of using performance measures Chapter5 Managing Change 5.1 What are change and change management? 5.2 Forces for change 5.2.1 External forces 5.2.2 Internal forces 5.3 Types of change 5.3.1 Closed change 5.3.2 Contained change 5.3.3 Open-ended change 5.3.4 Proactivechange 5.4 Change management process 5.4.1 Types of change management 5.4.2 Steps of change management 5.5 Possible resistance to change 5.5.2 External and internal influences 5.5.2 Financial problems 5.5.3 Staff problems 5.5.4 Business culture problems 5.6 Change strategies and approaches 5.6.2 Directive strategies 5.6.2 Expert strategies 5.6.3 Negotiating strategies 5.6.4 Educative strategies 5.6.5 Participative strategies 5.7 Connecting with transportation: transportation modes development 5.7.1 Road transportation 5.7.2 Rail transportation and pipelines 5.7.3 Road 5.7.4 Maritime transportation 5.7.5 Air transportation 5.7.6 The intermodal transportation and containerization Bibliography Suggesting Readings
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