本書以“源自社交”為基本原則來選取素材，包含了商務過程的各個方面，從商務生活到商務娛樂過程中的各個環節，從商務的內部辦公到商務桌上談判過程的點點滴滴，全景式地為讀者展現商務生活，力求使讀者了解商務生活的每一個細節，讓你在學習的過程中感受到商務生活的美好。

Part 1 Oaity Business日常商務
Unit 1 Preparing for Meetings會前準備
Unit 2 Speaking at Meetings會議發言
Unit 3 Discussion at Meetings會議討論
Unit 4 Appointments預約
Unit 5 Messages留言
Unit 6 Invitation邀請
Unit 7 Typing and Copy打字與復印
Unit 8 Fax傳真
Unit 9 Memos備忘錄
Unit 10 Overtime Work加班
Part 2 Communication with Customers客戶往來
Unit 1 Visiting a Customer拜訪
Unit 2 Serving Customers招待客戶
Unit 3 Visiting the Company參觀公司
Unit 4 Introducing the Company介紹公司
Unit 5 Introduction介紹他人
Unit 6 Establishing Business Relations建立商務關繫
Unit 7 Dinner宴請
Unit 8 Presenting Gifts贈送禮物
Unit 9 Sightseeing遊玩
Unit 10 Thanks表達感謝
Part 3 Selling Products產品銷售
Unit 1 Representation of Products產品展示
Unit 2 Recommendation of Products產品**
Unit 3 Introducing New Products介紹新產品
Unit 4 Quote報價
Unit 5 Inquiry about the Price詢問價格
Unit 6 Bargain討價還價
Unit 7 Purchasing采購
Unit 8 Delivery交貨
Unit 9 Signing or Terminating a Contract簽訂與解除合同
Unit 10 Payment Methods支付方式
Part 4 Marketing市場營銷
Unit 1 Market Research市場調研
Unit 2 Advertisement Strategies廣告策略
Unit 3 Marketing Strategies營銷策略
Unit 4 Quality and Quantity品質與數量
Unit 5 Price Strategies價格策略
Unit 6 Preparing for a Trade Show準備展會
Unit 7 Trade Shows貿易展覽
Unit 8 Application for Agency申請代理
Unit 9 DesignatingAgency指定代理
Unit 10 After-sale Services售後服務
Part 5 Banking銀行業務
Unit 1 Credit Cards信用卡
Unit 2 Asking about the Interest Rate詢問利率
Unit 3 Explaining Rates of Exchange解釋彙率“
Unit 4 Opening an Account開立賬戶
Unit 5 Saving存款
Unit 6 Taking out Money取錢
Unit 7 Cashing a Check支票兌現
Unit 8 Renting a Box租保險箱
Unit 9 Foreign Exchange Service外彙服務
Unit 10 Loss Report掛失
Part 6 Commercial Life商業生活
Unit 1 Calling打電話
Unit 2 Journey旅遊
Unit 3 Vacation度假
Unit 4 Taxi打車
Unit 5 Renting租房
Unit 6 Being a Guest作客
Unit 7 Chatting閑聊
Unit 8 Farewell道別
Unit 9 Shopping購物
Unit 10 Health Cares保健