Unit OneMeeting Guests at the Airport
Tour of Famous Mounts
Part 1Warm-up\t2
Part 2Situational Dialogues\t2
Dialogue 1—Meeting a Tour Group at the Airport\t2
Dialogue 2—Visiting Mount Huangshan\t3
Part 3Reading—A Welcome Speech\t5
Part 4Case Study—How to Deal with the Checked Baggage Losses\t6
Part 5Skill Training—Tour of Famous Mounts\t7
Passage AMount Taishan\t7
Passage BDanxia Mountain\t10
Unit TwoOn-the-way Introduction
Tour of Well-known Rivers
Part 1Warm-up\t16
Part 2Situational Dialogues\t16
Dialogue 1—On the Way to the Hotel\t16
Dialogue 2—On the Way to the Scenic Spot\t17
Part 3Reading —Sanya ： On-the-way Introduction\t20
Part 4Case Study—How to Present the Tour along the Way\t22
Part 5Skill Training—Tour of Well-known Rivers\t22
Passage AYangtze River’s Three Gorges\t22
Passage BEvening Boat Cruise along the Pearl River\t27
Unit ThreeCheck in at the Hotel
Tour of Historical Museums
Part 1Warm-up\t34
Part 2Situational Dialogues\t34
Dialogue 1—Group Check-in\t34
Dialogue 2—Visiting Xiqin Guildhall\t35
Part 3Reading—Selecting a Hotel\t38
Part 4Case Study—How to Handle the Changes of Room Arrangements\t40
Part 5Skill Training—Tour of Museums\t41
Passage Athe Palace Museum\t41
Passage BOpium War Museum\t44
Unit FourTravel Itinerary
Tour of Former Residences
Part 1Warm-up\t48
Part 2Situational Dialogues\t48
Dialogue 1—Discussing the Itinerary for the Tour\t48
Dialogue 2—Visiting the Ancient Pingyao City\t49
Part 3Reading—The Make-up of an Itinerary\t52
Part 4Case Study—How to Handle the Change of the Itinerary\t54
Part 5Skill Training—Tour of Former Residences\t55
Passage AMao Zedong’s Former Residence\t55
Passage BFormer Residence of Dr． Sun Yat-sen\t57
Unit FiveCity Sightseeing
Tour of Folk Residences and Folk Customs
Part 1Warm-up\t62
Part 2Situational Dialogues\t62
Dialogue 1—Cruise on the West Lake\t62
Dialogue 2—Visiting China Folk Culture Village\t63
Part 3Reading—Profile of China Folk Culture Village\t67
Part 4Case Study—How to Deal with the Tourists’Getting Lost during
Sightseeing\t70
Part 5Skill Training—Tour of Folk Residences and Folk Customs\t71
Passage AAncient City of Lijiang\t71
Passage BSplendid China\t74
Unit SixEnjoy Food at Chinese Restaurant
Tour of Classical Chinese Gardens
Part 1Warm-up\t78
Part 2Situational Dialogues\t78
Dialogue 1—Dining at a Chinese Restaurant\t78
Dialogue 2—Touring Yuyuan Garden in Shanghai\t79
Part 3Reading—Four Main Cuisines in China\t82
Part 4Case Study—How to Deal with Tourists’Requests for Changing Food\t85
Part 5Skill Training—Tour of Famous Classical Chinese Gardens\t85
Passage AChengde Mountain Resort\t85
Passage BBaomo Garden\t89
Unit SevenShopping at a Handicraft Store
Tour of Famous Temples
Part 1Warm-up\t94
Part 2Situational Dialogues\t94
Dialogue 1—At the Arts and Crafts Store\t94
Dialogue 2—Visit the Shaolin Temple\t95
Part 3Reading—Specialties along the Yangtze\t98
Part 4Case Study—How to Deal with the Tourist’s Requests to Buy
Something and Have it Shipped to his Country\t100
Part 5Skill Training—Tour of Famous Temples\t100
Passage A?Confucius Temple\t100
Passage B?Guangxiao Temple\t103
Unit EightHealth and Recreation
Tour of Theme Parks
Part 1Warm-up\t110
Part 2Situational Dialogues\t110
Dialogue 1—Watching Beijing Opers Performance\t110
Dialogue 2—Touring the Happy Valley\t111
Part 3Reading—Tea Culture\t113
Part 4Case Study—How to Direct the Tourists to Save Themselves in
Case that the Hotel Suddenly Caught Fire\t114
Part 5?Skill Training—Tour of Theme Parks\t115
Passage A?Beijing Olympic Park\t115
Passage B?OCT East Resort\t117
Unit NineHandling Complaints
Tour of Hong Kong
Part 1Warm -up\t124
Part 2?Situational Dialogues\t124
Dialogue 1—Complaining about the Facilities of the Room\t124
Dialogue 2—Complaining about the Tour Guide’s Being Late\t125
Part 3?Reading—A Tour Complaint Letter\t127
Part 4?Case Study—How to Deal
