《外貿英語口語（一）（第二版）》以“源自外貿”為基本原則來選取素材，從外貿業務實踐中選取素材後，劃分為外商接待、外貿商旅、外貿辦公、外貿實務等四大模塊，各模塊下設若干章節，這樣幾乎涵蓋了外貿場景的各個方面，注重實用性，意在把讀者帶到外貿英語的情境中，全新開發讀者的語言潛力。讀者堅持不懈地把這些口語要素積累下來，不斷實踐就變成脫口而出的“鮮活會話”了。
全書共3，第一冊第1-，內容編排由淺入深，基本上涵蓋了日常商務活動中基本的商務情景。圍繞一個主題展開。通過商務背景素材導入，角色扮演，情景模擬等部分，重視和強調外貿口語實訓的氛圍創建，皆在培養和強化外貿商務英語愛好者在各種常用商務情景下英語語言綜合應用能力以及相關職業素養。

李宏亮，副教授，國際商務師，全國商務單證員培訓師。歷任浙江經濟職業技術學院公共外語、英語專業主任。近幾年在各級各類期刊雜志上發表論文8篇；期中中文核心期刊發表論文2篇。主持和參與廳局級科研、教改課題10餘項；主編教材10部。

Part Ⅰ Lead-in
How to Welcome Your Clients at the Airport
If a foreign client makes a special trip to visit your place, it indicates that a business trade will be probably concluded. The first step, to welcome clients, can’t be careless. It requires you to leave a good impression and lay a positive foundation for your business.
Before the foreign client starts his/her activities in your place, you need to prepare a schedule, concerning the planning of activities and arrangements in the order of time. You also need to learn how to address your client acceptably on a formal occasion and how to dress in a professional manner for the first meet. To confirm the time of arrival, the flight number and the exit, you will not get yourself into trouble.
According to the client’s flight number, it is necessary to reconfirm whether the airplane is due to arrive on time. If so, you are supposed to reach the airport in advance. It will be wise to take the client’s photo along with you or prepare a piece of poster with his/her big and clear name on it which can be easily recognized. When meeting the client, a handshake is needed for the signal of friendship in China. Japanese always give their lients a welcoming gift after bowing. In some western countries people are likely to hug or kiss as a gesture of goodwill. Therefore, when a westerner tends to express his/her friendliness this way, you had better do it in the same way lest your client be embarrassed.
Be helpful to your client with his/her baggage. He/She will think you nice to offer him/her a hand for the baggage and arrange the transportation and accommodation for him/her. For the first meet, good topics of conversation include weather, trip and hobbies like travel and sports. It is a good way to break the ice on the way to the hotel and get closer in relationship. Avoid comments that could be taken as boastful, or religion-politics, or private topics, such as salary, marriage, prices and so on. In some cases, conversations can be ignored. For instance, your client seems tired or takes little interest in conversations.
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