Part I Principles of workplace writing
Unit 1 Introduction to workplace writing
Unit 2 The workplace writing process
Unit 3 Analysis of readers and contexts of use
Unit 4 Creating and using graphics
Part II Six types of workplace documents
Unit 5 Résumés
Unit 6 Letters, memos and emails
Unit 7 Abstracts and executive summaries
Unit 8 Instructions
Unit 9 Informal reports
Unit 10 Proposals