●Business One Communication Skills in Banks
●Business Two Making Deposits
●Business Three Making Withdrawals
●Business Four Reporting Loss
●Business Five Operation of ATM
●Business Six Bank Cards
●Business Seven Bank Agency Services
●Business Eight Exchanging Foreign Currenaes
●Business Nine Remittance
●Business Ten Making Loans
●Business Eleven Personal Financial Services
●附錄1 Vocabulary
●附錄2 情景對話參考譯文
●附錄3 練習參考答案(部分)
●參考書目