●Chapter One Social Communication社交辭令
I Introduction介紹認識
II Making an Appointment預約
III Paying a Visit拜訪
IV Invitation邀請
V Congratulations祝賀
VI Thanks致謝
VII Encouragement鼓勵
VIII Leave-taking道別
Chapter Two Expressing Feelings情感表達
I Delight高興
II Sadness and Anger悲傷和憤怒
III Apology and Forgiveness道歉與原諒
IV Complaint抱怨
V Hobbies愛好
VI Approving贊成
VII Disappointment失望
VIII Sympathy and Consolation同情與安慰
Chapter Three Communicative Situations日常情景
I Banking Business銀行存取
II Doing Laundry送洗衣物
III Paying the Bill付賬買單
IV Seeing the Doctor看病求醫
V At a Restaurant餐廳就餐
VI Asking and Telling Ways問路指路
VII Accommodation賓館住宿
VIII At a Birthday Party生日晚會
Chapter Four Topics of Conversation社交話題
I Talking about Festivals談論節日
II Talking about the Weather談論天氣
III Talking about Jobs談論工作
IV Talking about Food and Cooking談論烹飪
V Talking about the Environment談論環境
VI Talking about Cars談論汽車
VII Talking about Marriage談論婚姻
VIII Talking about Sports談論運動
Chapter Five Business Negotiating商務交際
I Receiving Visitors接待來賓
II Calling on a Customer拜訪客戶
III Showing Someone Around參觀
IV Dining Together with Clients與客戶進餐
V Negotiating and Coordinating with Clients與客戶談判
VI Contact Numbers電話交往
VII The Exchange of Gifts禮尚往來
VIII Seeing a Customer off送別客戶
