●Module One Basic Knowledge of English Business Letters
Section One Different Forms of Business Letters
Section Two The Layout of Business Letters
Section Three Envelope Addressing
Section Four Writing Principles of Business Letters
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Two Establishin Business Relations
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Three Enquiry
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Four Offer
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Five Counter-offer
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Six Conclusion of Business
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Seven Contract
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Contracts
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Eight Payment
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Nine Packing and Shipment
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Ten Insurance
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
Module Eleven Complaint and Claim
Section One Brief Introduction
Section Two Writing Steps
Section Three Specimen Letters
Section Four Useful Expressions and Sentences
Section Five Projects
Section Six Exercises
Section Seven Professional Development
附錄1 外貿英語函電常用詞彙
附錄2 外貿英語函電常用英文縮略詞
參考文獻
瞿穎主編的《外貿英語函電(商務英語與國際貿易專業示範性高等院校精品規劃教材)》內容主要以外貿業務工作流程為導向,根據外貿行業主要工作崗位的職業技能要求和知識構成,共分為11個教學模塊,第一模塊簡要介紹外貿英語信函的基本要素、格式、寫作要求以及電子郵件的寫作技能。第2-11模塊主要講授外貿業務工作流程的十個主要環節:建立貿易關繫、詢盤、發盤、還盤、接受、合同、支付、裝運、保險、索賠等中出現的常用的英文信函,側重對具體環節信函的寫作原則、寫作要素、基本格式、特有的外貿英語表達和主要內容的講解。
《外貿英語函電(商務英語與國際貿易專業示範性高等院校精品規劃教材)》可作為高職高專院校應用英語專業、商務英語專業、國際商務專業、國際貿易專業及市場營銷、工商文秘、電子商務等相關專業的教材,也可作為從事外貿、商務相關工作人員的參考書。