ISBN編號：9787561152546 書名：酒店英語項目實訓指導書/實用階梯英語 酒店英語項目實訓指導書/實用階梯英語 作者：俞圓 代碼：24 是否是套裝：否 出版社名稱：大連理工大學出版社
" 酒店英語項目實訓指導書/實用階梯英語 作 者: 俞圓 著作  定 價: 24 出?版?社: 大連理工大學出版社 出版日期: 2010年02月01日 裝 幀: 平裝 ISBN: 9787561152546  ●Program 1 Front Office
●Task 1 Receiving Room Reservations
●Task 2 Checkin Services
●Task 3 Extending the Stay and Changing the Room
●Task 4 Checkout Services
●Task 5 Concierge Services
●Program 2 Housekeeping Department
●Task 1 Guiding the Guest to the Guest Room
●Task 2 Chamber Services
●Task 3 Laundry Services
●Task 4 Other Spe Services
●Program 3 Food & Beverage Department
●Task 1 Table/Private Room/Banquet Reservations
●Task 2 Receiving the Guest in the Restaurant
●Task 3 Taking Orders
●Task 4 Serving Dishes
●Task 5 Serving at the Coffee Bar
●Program 4 Other Comprehensive Trainings
●Task 1 Handling Guests' Complaints
●Task 2 Meeting and Banquet Services......  內容簡介  內容為空待完善 "
| 
