●Part I Brief Introduction of the Cruise
●Chapter1 Cruise Type
●Chapter 2 Cruise Itinerary
●Chapter 3 Cruise Tourism
●Part II Cruise Onboard Service
●Chapter 4 Housekeeping Service
●Chapter 5 Restaurant Service
●Chapter 6 Bar/Lounge Service
●Chapter 7 Casino Service
●Chapter 8 Duty-free shop Service
●Chapter 9 Entertainment Service
●Chapter 10 Front Desk Service
●Chinese Translation
●Keys to Listening Practice
●Appendix 1 Names of Cruise Ships
●Appendix 2 Introduction of Cruise Companies
●Appendix 3 Famous Cruise Ports in the World
●Appendix 4 Common Vocabulary in Cruise Service
●References
內容簡介
本書主要包含兩個部分。靠前部分是郵輪基礎知識介紹，主要介紹郵輪的發展簡況、郵輪航線、郵輪旅遊等內容。第二部分是郵輪乘務崗位實用英語，主要介紹了客房、餐廳、吧臺、博彩、免稅店、娛樂、前臺等服務內容。本書還在附錄中介紹了世界主要郵輪、郵輪公司、郵輪港口及郵輪服務常用詞彙。另外，本書附有光盤，涵蓋了各章對話、閱讀、聽力內容。
