●實訓模塊一 前廳服務Front Office
●Project 1 Room Reservation
●Project 2 Checking In
●Project 3 Bell Service
●Project 4 Information Service
●Project 5 Switchboard
●Project 6 Foreign Currency Exchange
●Project 7 Checking Out
●Project 8 Business Center
●實訓模塊二 客房服務Housekeeping
●Project 1 Cleaning Service
●Project 2 Laundry Service
●Project 3 Other Services
●實訓模塊三 餐飲服務Food and Beverages
●Project 1 Table Reservation
●Project 2 Chinese Food
●Project 3 Western Food
●Project 4 Room Service
●Project 5 Beverage Service
●實訓模塊四 康樂服務Recreation Center......
內容簡介
基於高職高專的教育定位,適應現代酒店業的新發展、新需要,以就業為導向,以培養學生的英語交際能力為主要目標,重點體現高職英語教學職業性、交際性和實用性等特征。本教材適合高職高專、成.人教育院校的旅遊、酒店專業學生使用,也可作酒店員工培訓和自學教材。