●Unit 1 Telephone Conversation for an Appointment電話預約
Unit 2 Business Reception商務接待
Unit 3 Visit and Introduction參觀和介紹
Unit 4 The Negotiation Process談判過程
Unit 5 Inquiry,Offer,Counter-offer and Counter Counter-offer詢盤、報盤、還盤和返還盤
Unit 6 0rder訂購
Unit 7 0n Price價格
Unit 8 0n Commission傭金
Unit 9 0n Terms ofPayment付款條件
Unit 10 0n Packing包裝
Unit 11 0n Shipment裝運
Unit 12 0n Commoditylnspection and Insurance商檢和保險
Unit 13 0n Contract合同
Unit 14 Handling Complaints or Claims解決投訴和索賠
Unit 15 Agency代理
Unit 16 Joint Venture合資企業
練習答案