Part 1 著裝與形像
01 Dress Code (1) 著裝要求(1)
02 Dress Code (2) 著裝要求(2)
03 You Are What You Wear 衣如其人
04 Dressing for Business 商務著裝
05 Business Casual Done Right 商務休閑裝得體穿戴
06 The Businessman’s socks 商務人士的襪子
07 Personal Hygiene 個人衛生
08 First Impression 第一印像
Part 2 職場日常行為習慣
01 Handshake 握手
02 Ups and Downs of Elevator 乘電梯
03 Ins and Outs 進出門
04 Open Doors Versus Closed Doors 門開著還是關上
05 Common Kitchen Courtesies 公用廚房禮節
06 Brushing at the Office 在辦公室刷牙
07 What Chewing Gum Can Do to Your Career? 嚼口香糖對職
業生涯的影響
Part 3 辦公室禮節
01 Cubicle Etiquette 小隔間禮節
02 Small Talk in the Office 辦公室裡的閑談
03 Common Courtesies in the Office 辦公室基本禮節
04 Confrontation in the Workplace 工作場所裡的衝突
05 Using Polite Language in Office Business 工作場合要使用禮
貌語言 / 6
06 Obscenity in the Office 在辦公室裡罵人
07 Best Behaviors in the Office 辦公室裡的最佳行為
08 Office Gossip (1) 辦公室裡的八卦(1)
09 Office Gossip (2) 辦公室裡的八卦(2)
Part 4 有關工作
01 Starting a New Job 開始新的工作
02 Dealing Politely with Difficult People 禮貌應對難纏之人
03 Working Overtime (1) 加班(1)
04 Working Overtime (2) 加班(2)
05 Thinking of Relocating (1) 考慮變換工作地點(1)
06 Thinking of Relocating (2) 考慮變換工作地點(2)
07 Looking for a Change (1) 想換工作(1)
08 Looking for a Change (2) 想換工作(2)
Part 5 求職應聘與績效薪酬
01 Prepare for Job Interview (1) 為面試做準備(1)
02 Prepare for Job Interview (2) 為面試做準備(2)
03 Job Interview (1) 面試(1)
04 Job Interview (2) 面試(2)
05 Performance Evaluation (1) 績效評價(1)
06 Performance Evaluation (2) 績效評價(2)
07 Asking for a Raise (1) 要求加薪(1)
08 Asking for a Raise (2) 要求加薪(2)
09 You are Fired (1) 解雇員工(1)
10 You are Fired (2) 解雇員工(2)
Part 6 電話與郵件溝通
01 Identifying Yourself over the Phone 打電話時要表明身份