●UNIT 01
Expressing Opinions in Meetings 在會議上發表意見1
UNIT 02
Agreeing 同意17
UNIT 03
Disagreeing 意見不同33
UNIT 04
Making Suggestions 提出建議49
UNIT 05
Accepting or Rejecting Suggestions 接受或拒絕建議65
UNIT 06
Clarifying What Was Said 闡明所說的話81
UNIT 07
Clarifying What Was Meant 明確前句的意思97
UNIT 08
Keeping on Track 保持不離題113
UNIT 09
Chairing a Meeting 主持會議129
UNIT 10
Making Decisions & Finishing Up 決策及總結145
UNIT 11
Meetings to Discuss Inventory 討論庫存的會議161
UNIT 12
Problem-Solving Meetings 解決問題的會議177
UNIT 13
Sales & Marketing Meetings 銷售與營銷會議193
UNIT 14
Launching a New Product 推出新產品209
UNIT 15
Meetings on Quality Control (QC) Issues 質量管理議題的會議225
UNIT 16
Robert's Rules of Order 羅伯特議事規則241
小試身手解答258