●Chapter 1 公關達人 Bussiness Relations
●Unit 1 Greeting Clients熱情迎接
●Unit 2 Introducing Companies介紹公司
●Unit 3 Describing Products描述產品
●Unit 4 Business Meals宴請客戶
●Unit 5 Business Calls商務致電
●Unit 6 Visiting Clients拜訪客戶
●Unit 7 Before Leaving離別在即
●Chapter 2 營銷達人 Business Marketing
●Unit 1 Advertising發布廣告
●Unit 2 Trade Shows參加展會
●Unit 3 Product Launchs產品發布
●Unit 4 Promotions促銷活動
●Unit 5 After―sale Services售後服務
●Unit 6 State ofAffairs業務狀況
●Chapter 3 會議達人 Business Meeting
●Unit 1 Preparing Meetings會議籌備
●Unit 2 Starting Meeting會議開始
●Unit 3 Agendas會議議程
●Unit 4 Conclusions總結閉會
●部分目錄